Privacy policy
MF Privacy Policy
At MF, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and partners. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information that you provide to us when you use our website, make a purchase, or interact with us in any way. This may include:
• Personal Details: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit/debit card details and other payment information processed through secure third-party payment gateways.
• Account Information: Username, password, and preferences when you create an account on our website.
• Purchase History: Details of products you have purchased from us.
• Communication Data: Any communication you have with us via email, chat, or social media platforms.
We also collect certain data automatically when you use our website, including:
• Device Information: IP address, browser type, operating system, and other device-related information.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and deliver personalized ads.
2. How We Use Your Information
We use your personal data for the following purposes:
• Order Fulfillment: To process and deliver your orders, including sending order confirmations and shipping updates.
• Customer Service: To respond to your inquiries, provide support, and handle returns or complaints.
• Marketing: To send you promotional offers, newsletters, and targeted advertising through platforms such as Facebook and Google (only if you have opted in).
• Website Improvement: To analyze website usage and improve our services, using tools like Google Analytics.
• Security and Fraud Prevention: To protect against fraudulent transactions and ensure the security of our website and services.
3. Sharing Your Information
We share your information with third-party service providers who assist us in operating our business, including:
• Shopify: Our e-commerce platform, which handles order processing and payment management.
• Royal Mail: For fulfilling and shipping your orders.
• Facebook and Google: For advertising and analytics purposes, to deliver personalized ads and track campaign performance.
These third parties only have access to the data necessary to perform their services and are required to protect your information in compliance with applicable laws.
4. Your Rights
Under UK data protection laws, you have the right to:
• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct any inaccurate or incomplete information.
• Deletion: Request the deletion of your data, subject to certain conditions.
• Objection: Opt out of certain processing activities, including marketing communications.
• Data Portability: Request that your data be transferred to another service provider.
To exercise any of these rights, please contact us at .
5. Cookies
We use cookies to enhance your experience on our website and to show you relevant ads. Cookies help us understand your preferences, improve website functionality, and deliver personalized content. You can manage your cookie preferences through your browser settings or opt out of certain cookies by adjusting your settings.
6. Data Security
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse. All payment information is encrypted and processed securely through our payment gateways. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to third-party websites, including Facebook, Google, and other social media platforms. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates by email or through a prominent notice on our website. Your continued use of our services after such changes will constitute your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at help@meanft.com. We are committed to addressing any privacy issues promptly and transparently.
Last updated: 27/08/2024
This privacy policy complies with UK data protection regulations, including the General Data Protection Regulation (GDPR). Make sure to review this policy periodically and update it as needed to reflect any changes in your business practices or legal obligations.